Shipping policy

Shipment. We will arrange for shipment of the Product to you. You will pay all shipping and handling charges and International Charges (if applicable) specified on your Sales Order. Title to the Product passes to you upon our transfer of the Products to the carrier for delivery. Risk of loss passes to you upon delivery. We will insure all shipments of the Products from loss or damage that occurs during shipping. You must open all packages immediately upon receipt of the Product to verify that the Product is undamaged. If the Product is damaged, you must make a claim with us within twenty four (24) hours of the delivery date. To make a claim, please contact info@vanakauai.com Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments. Average shipping is 10-14 business days after your order is placed. We may as a courtesy extend an email to let you know a shipping timeframe. If we do not receive a response within 24 hours your order will be processed and cannot be cancelled.